Bug reports, FAQs, and help — for the Mac App Store edition.
Direct contact for anything not answered below:
We typically respond within one business day.
Looking for support for the full Terminal Champion (with local shells, Docker, and direct-download distribution)? See the general support page instead. This page is specifically for the App Store edition.
Please include the following — it dramatically reduces the back-and-forth:
~/Library/Logs/DiagnosticReports/.Terminal Champion SSH is the sandboxed Mac-App-Store edition. It focuses on SSH workflows only — no local shells, no Docker. The full Terminal Champion adds local shells, Docker exec sessions, and direct download via terminalchampion.com or Homebrew. The SSH edition is for customers who want everything to come from a single trusted Apple-vetted source.
Trademark conflict with a similarly named existing product (Melty Lab's "Conductor"). We renamed in May 2026. Same app, same Camis AI LLC team, same Mac App Store listing (the bundle identifier com.terminalconductor.ssh is unchanged), so the rename appeared as a regular update for existing customers. Your purchase and any saved data carried over automatically.
macOS 14.0 (Sonoma) or later. Apple Silicon and Intel Macs are both supported.
Click the caret next to the + button in the tab bar → New SSH Connection. Fill in host, port, user, and auth method (password, private key file, or generated Secure Enclave key). Optionally save credentials to Keychain for one-click reconnect.
In macOS Keychain, scoped to com.terminalconductor.ssh. You can audit them at any time in Keychain Access.app by searching for that identifier. Credentials never leave your device and are never transmitted off-Mac except as part of the SSH handshake to the host you specified.
Trust-on-first-use (TOFU). The first time you connect to a host, we record its public key fingerprint. Subsequent connections verify against the stored fingerprint and alert if it changes (which could indicate a man-in-the-middle attack — or just a server rekey). Known hosts live at ~/Library/Containers/com.terminalconductor.ssh/Data/Library/Application Support/known_hosts.
Yes. Configure the jump host in the standard SSH config format and Terminal Champion SSH will respect ProxyJump declarations. Or use port forwarding from one tab to chain through.
Open a saved-credential SSH tab, then click the Network icon in the identity bar. The Port Forwards dialog lets you add local-to-remote (-L) or remote-to-local (-R) forwards on the fly. Forwards live as long as the tab does.
Yes. Copy an image, switch to the SSH tab, press ⌘V. Terminal Champion SSH writes it to a temp file and streams the bytes through the SSH exec channel to /tmp/tc-images/ on the remote — no scp or sftp setup needed. Especially useful with AI coding agents (Claude Code, Codex, etc.) that accept image references in prompts.
Yes, into managed-SSH tabs only. The file uploads to /tmp/tc-files/<name> on the remote and the path is pasted at the prompt. 100 MB cap per file.
Click the tab's color dot, or long-press the tab; a label editor appears. Once a label is set, it takes priority over the auto-name.
Open the right panel → Appearance → Visual Mode / Border Decoration. Settings are per-tab by default; use groups to apply to several tabs at once. All visual modes from the full Terminal Champion (Bubblegum Princess, Neon City, Coding Cowboy, JARVIS HUD, Wood, Marble) ship in this edition too.
Yes — it's purely cosmetic and works on every supported macOS version. Settings → Appearance → Skin.
SSH connections close cleanly (the App Sandbox doesn't permit background daemons, unlike the full Terminal Champion). When you relaunch, the app remembers which tabs were open and offers to reconnect them — your Pinned / Recent list keeps the credentials so reconnection is one click.
Click the caret next to the + button. The Pinned / Recent list shows everywhere you've been; the recently-closed connection is in Recent and reconnects with one click.
Inside the sandboxed container at ~/Library/Containers/com.terminalconductor.ssh/, which Apple isolates from other apps. Nothing leaves your Mac. See the Privacy Policy for the full breakdown.
Quit the App, then delete ~/Library/Containers/com.terminalconductor.ssh/. Removing the App from Applications removes the sandboxed container automatically.
Email support@terminalchampion.com. For bugs, please use the template at the top of this page. For feature requests, a short description of the workflow you're trying to support helps us prioritize. We read every email.